1. How do I place an order?
- It's easy! Pick your item(s), add them to your cart, and pick your payment method! If you have any questions, feel free to fill out our contact form or send an email to chainsbykc@gmail.com.
2. What type of payment methods are there?
- By KC accepts all major credit cards, Apple Pay, PayPal and bank transfer.
3. Do you currently ship internationally?
- We currently offer delivery to Europe, USA and Mozambique through the website. If delivery is not available to your location, feel free to reach out to us at chainsbykc@gmail.com and if possible, we’ll do our best to accommodate.
4. Can I shower with the gold filled jewelry?
- Yes you can! However, we do recommend that you remove your jewelry before any daily rituals and activities to keep your items looking pristine!
4. Can I shower with the gold-plated jewelry?
- We do NOT recommend that you shower with gold plated jewelry and we suggest that you remove your jewelry before any daily rituals and activities to keep your items looking pristine!
5. What is your return policy?
- We stand by the quality of our product, so in the unlikely event that it arrives damaged, please reach out immediately to chainsbykc@gmail.com and we’ll do our best to help. Unless damaged, all orders are final sale. No refunds or exchanges are permitted.
6. Does the jewelry come with a guarantee?
- Our gold-filled jewelry items are of excellent quality and made to be worn everyday. However, in the event that the gold-filled changes color, we offer a 1 year guarantee to swap your item out for a new one or receive a store credit.